CURTAIN CLOSES ON CHRISTO
ERA. The Jane Christo saga ended not with a bang but with a
whimper. The Boston
Globe, the
Boston
Herald, and the
Providence
Journal today report
that Boston University has concluded its investigation of the former
general manager of WBUR
Radio (90.9 FM). The
upshot: Christo's mismanagement of the BU-licensed station was far
more serious than any particular improprieties of which she had been
accused.
(Here
is a piece I wrote about WBUR last month, just before Christo
resigned.)
To be sure, Christo did not receive
absolution. The investigation found that she had engaged in
preferential hiring practices and had been involved in the spending
of station funds for personal use. But though BU doesn't say so, it's
clear that the real reason for her sudden departure after 25 years at
the helm were the millions of dollars in deficits she had run up. Her
stunning decision to sell WRNI Radio in Providence and a sister
station in Westerly just six years after purchasing them triggered
an unraveling of events that she couldn't control.
In time, it will become possible to
assess Christo's legacy. Christo did great things with 'BUR, though I
think she has been overpraised by her admirers. Her one overarching
insight was that a public radio station could succeed with an
all-news format, an insight that became increasingly important as
deregulation transformed commercial radio into a wasteland for
serious news and public affairs. If she had never done anything but
make sure the bills from NPR, the BBC, and PRI were paid, she would
have performed a significant public service.
As a programmer, though, Christo's
record is mixed. Her major flaw was that she would never commit to a
local show of the sort that can be heard on some other public
stations in other parts of the country. As soon as she got a program
up and running, such as The Connection or Here and Now,
she would start offering it to other public stations and drain much
of the local flavor out of it. The oddity is that WBUR broadcasts
five hours of high-quality, original programming every day (the two
aforementioned shows plus On Point), and none of it speaks to
this city or this region except for the fact that they are based
here.
I don't think I'll ever arrive at a
satisfactory conclusion in my own mind as to how much responsibility
Christo bears for the departure of Christopher Lydon, the original
host of The Connection, and Mary McGrath, his senior producer.
But I do know this: Lydon was the station's signature personality as
well as an exceptionally talented, intellectually curious host. And
for whatever reason, neither he nor McGrath could work with Christo
any longer. Yes, Lydon and McGrath made some demands about ownership
that Christo wouldn't and probably shouldn't have met. But was it
really necessary for her to fire them? Was there no chance of working
things out?
The major concern today is whether
the station's new leadership, under interim general manager Peter
Fiedler, can get spending out of control without damaging what we
hear every day. That's why I don't expect to hear Lydon back on the
air, unfortunately, although if Lydon were somehow able to put
together a package that wouldn't cost WBUR anything, then Fiedler
should jump on it. (And why haven't Lydon and 'BUR's main competitor, WGBH Radio-89.7 FM, found a way to form a partnership? It's inexplicable.)
As to whether Boston University can
afford the station as it currently exists - well, ultimately, that's
up to the listeners and the corporate underwriters. In an odd sort of
way, public stations such as WBUR are far more market-oriented than commercial stations: if the listeners don't come
through which checks, then the stations cease to exist.
Here is the full text of a
statement issued yesterday afternoon by BU:
BU ANNOUNCES RESULTS OF
INVESTIGATION INTO WBUR MANAGEMENT PRACTICES
Anonymous allegations pursued -
many unsubstantiated, but some problems found; remedial steps
taken
BOSTON - Boston University today
announced the results of a six-week long investigation into
certain management practices at WBUR, a Boston-based public radio
station whose broadcast license is held by the university. The
investigation, which began the day the university received
anonymous allegations about the independently run station, found
that certain of the charges were unsubstantiated while some had
merit.
The university's Office of the
General Counsel and internal audit team conducted the
investigation with the full cooperation of WBUR's management and
staff, as well as its former general manager, Jane Christo, who
resigned on October 15, 2004. In those cases where the
investigation found problems or deficiencies, other university
departments were consulted in order to identify and implement
remedial changes.
Vice President and General
Counsel Todd Klipp summarized the investigation's findings and
reported that:
Grant Money: WBUR management and
staff did not misuse or mismanage restricted gift funds or State
Department grants to the station, as had been alleged.
Hiring Practices: No illegality
was involved. However, the station management's hiring practices
created the appearance of granting preferential hiring treatment
to a small number of applicants. The university's current hiring
policies, which now cover the station, will prohibit those types
of practices in the future.
Expenses: The investigation
turned up no systematic or recurring abuse of the expense
reimbursement process at the station. However, it was determined
that less than $10,000 of station funds were used to cover
personal expenses. The university will recover those funds on
behalf of the station, and it has put additional reporting
safeguards in place to prevent a repeat of this
situation.
Tuition Remission: Contrary to
the anonymous allegations, station management did not violate the
university's practice of extending tuition remission benefits to
dependents of employees.
No-Bid Contracts: The station's
contract award process permitted certain contracts to be awarded
on an on-going, no-bid basis. That practice is inconsistent with
current university requirements and has been
discontinued.
"Citizens of the World": The
investigation found that although the Citizens of the World tour
program was a well-intentioned attempt to cultivate major donors,
it was neither successful nor effectively managed. The station has
discontinued the program.
Station Vehicles: The
investigation found that station vehicles were generally used in
appropriate and legitimate ways, but one employee did use a car
for personal purposes. That activity is no longer taking
place.
"It is very clear," said Klipp,
"that WBUR fulfilled its most important mission - to build and
maintain one of the nation's best public radio stations - and the
anonymous allegations must be put in that broader context.
Nonetheless, as the institution that both holds the license and
helps to underwrite the station, the university felt it was
critically important to investigate, report and take remedial
action. We have done just that."
Klipp went on to say that
"wholly apart from this investigation, the university has decided
to retain Grant Thornton, a leading management advisory firm, to
review all of WBUR's business and management practices and report
its recommendations to the station's interim general manager,
Peter Fiedler. Any changes Peter may make as a result of the study
will improve the station's business practices and make a great
radio station even better as we conduct a search for a permanent
general manager."
One of New England's leading
sources of news and information, WBUR is owned and operated by
Boston University and is a member station of National Public
Radio. WBUR also broadcasts a selection of BBC programs and such
locally produced programs as "The Connection," "Here and Now," "On
Point," "Only a Game" and "Car Talk." WBUR has won more than 100
major awards for its news coverage, including several George
Foster Peabody Awards, and was named Associated Press News Station
of the Year for 2004.
Here is the text of a statement
issued yesterday by Christo's lawyer, Max Stern:
Jane Christo's record
during 25 years as General Manager of WBUR is one of remarkable
accomplishment. Her vision and leadership has made WBUR into one
of the most important and respected public radio stations in the
nation.
Boston University's six-week
long investigation, triggered by an anonymous letter alleging
improper management practices, has determined that the allegations
are without merit.
After an extensive review of the
facts, BU has concluded that the management practices in question,
save for a couple of very minor exceptions, were compliant with
existing University policy and done with the full knowledge of
University officials.
Jane is happy to have the
investigation concluded and is looking forward to future
challenges.